Terms of Service
Last Updated: 18th March 2025
Introduction
Welcome to urWhats, a platform provided by urWave that offers smart tools for managing customer engagement via WhatsApp, including bulk messaging, smart chatbots, and seamless API integration. These Terms of Service govern your access to and use of the urWhats website, applications, and related services (collectively, the 'Services'). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Services.
Operating Regions
urWhats is designed to serve users globally. However, certain features or services may be restricted in specific regions due to local laws or regulations.
Modification Rights
urWave reserves the right to modify, suspend, or discontinue any part of the Services at any time without prior notice. We may also introduce new features or tools, which will be subject to these Terms.
Intellectual Property
All content, software, and materials provided by urWhats, including but not limited to logos, designs, text, graphics, and code, are the property of urWave or its licensors and are protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without prior written consent from urWave.
User Responsibilities
You agree to provide accurate, complete, and up-to-date information when using urWhats, including during account registration. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Governing Law
These Terms are governed by and construed in accordance with the laws of the United Arab Emirates (UAE). Any disputes arising out of or related to these Terms or your use of the Services shall be resolved exclusively in the courts of Dubai.
Acceptance of Terms
By using urWhats, you confirm that you are at least 18 years old or have the legal capacity to enter into this agreement. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
Payment and Fees
If you purchase a subscription to urWhats, you agree to pay all applicable fees as outlined in your subscription plan. Failure to pay any fees may result in the suspension or termination of your access to the Services.
Termination
urWave reserves the right to suspend or terminate your access to urWhats at any time, with or without notice, for any reason, including but not limited to violation of these Terms, non-payment of fees, or engaging in prohibited activities.
Changes to Terms
urWave may update these Terms from time to time. We will notify you of any significant changes by posting the updated Terms on our website or through other communication channels.
Contact Information
If you have any questions about these Terms, please contact us at: Email: Info@urwave.com, Phone: +971-509056326, Address: 127-345 Rawnaq Business Center, Hor Al Anz, Dubai, UAE.